A place for questions that get frequently asked.
What is the area for free shipping:
We will deliver for free anywhere within a 4 mile radius of the shop.
When do you deliver:
Local delivery we aim to have it with you within 24hrs. Bristol, keynsham and Bradford on Avon we aim to have it with you within 48hrs. Courier delivery is usually 48hrs but please be aware that couriers currently are under significant strain and so apologies if this takes longer.
What precautions are you taking against Covid-19:
Having closed for over a week recently we have sanitised our products. Our orders are picked and delivered locally wearing gloves. For click and collect we allow no more than 3 people in the shop at any one time. We would ask you do not drink from bottles or cans at the time and take the same precautions you would with any packaging that has travelled through the postal or courier network at this time.
I'm looking for something but i cant see it on your website at the moment:
Its possible we are still listing everything as there is only one staff member at present or we are waiting for it to come in. If you have any special requests please do send us an email on firstname.lastname@example.org or send us a message on social media and we can sort it for you.
I have placed a click and collect order but cannot make your opening times as they are now limited:
Send us a message, we are very flexible and will sort it for you.